Last summer, I contracted Pavers Plus to redo my pool area. They turned something that was a huge disaster into paradise in my back yard. Charlie had a vision and pushed it all the way through. We received quality service. He and his crew were patient and insistent on giving my husband I exactly what we wanted. They are detail oriented and organized. The crew was pleasant, respectful, and fun to work with.
The crew demolished an old pool along with the deck, getting rid of all of the waste and landscaping around it. They built the new in ground pool and established a new area for pool equipment in a hidden area. They built walls with seating areas, a fire pit and two large pool decks in that area. They completed all landscaping in the area and finished it off with stones for a soft look adding texture to all of the pavers in the area. They built walkways to be able to get from one place to another easily. The area is lit up with in ground lighting installed by them. To top it all off they created a full kitchen area where I am able to cook for my family and continue to enjoy the fun right outside. When we need to unwind, we have our water fall feature to lay by adding the relaxation and comfort right in our back yard. They truly created a resort for us. We recommend Pavers Plus for anyone looking to have work done.
After hours on websites, researching patios, pavers and landscaping ideas, I still did not know how to design my porches. I went on the internet and Pavers Plus came up. I called them and Charlie made a special trip to my office to go over some ideas he already had. Although I wasn’t sure about it all, he presented his ideas with such confidence and skill. That is what I remember at our first meeting: his confidence and experience. First impressions rarely fail you, and I was right. There are companies out there that can lay pavers, but what are you really getting underneath? How is the area prepared? How long will it last, staying level?
Those are all questions none of us really know, as lay people. There was never a time that I did not trust Charlie. A couple of situations came up, as with all projects, that we had to revisit. He listened to what my expectations were, and they got right on it. That was remarkable, as many contractors might have gotten a bit defensive and finger-pointing. We moved forward without any interruption in the project.
My home required some creativity, thinking a little outside of the box. There were some elevation challenges and Charlie addressed this without any hesitation or concern. As stated earlier, Charlie projected confidence, backed up with years of experience. He made me feel comfortable, without worry, as I live an hour away from this home. I didn’t have to babysit it everyday. That was a relief in itself.
I love my porches; the color of blocks Charlie suggested AND the design. In addition to the three porches and block pillars they built, they brought literally tons of large boulders for a retaining wall and for the lakeside of a newly installed 165-foot seawall. No job was too big for Pavers Plus! We now have plans in the works to pave my driveway with the same pavers we used with the porches.
Thank you Pavers Plus!
My wife and I worked with Charlie at Pavers Plus in the spring of 2016 to build our 1600 sq. ft. patio and island. We received quotes from other companies but after meeting with Charlie at our house we knew Pavers Plus was going to be installing our new patio. Charlie came up with ideas that the other companies never thought of. He had idea’s that made the patio more functional for us to use and how to set it up to get more out of it. Charlie worked with us to design the patio and did not just give us a cookie cutter design he has done before. The extra touches like lighting and edging made the patio stand out and look miles better than our original design. The landscaping turned out wonderful and the up lights on the trees make the landscaping part of the patio. We had Pavers Plus build us an island with built in grill (36 inch man grill) frig and storage cabinets. Charlie gave me many option on brands to install and then once ordered they put everything in for us. The first use of the patio was my son’s 2nd birthday party. We had 40 plus people on the patio and it worked out great. We use the patio year round. We had many bomb fires last summer but also all winter long and with the placement of the grill steps from our back door we were able to use the grill all winter long and enjoy more time on our new patio. The best part about the project was working with Charlie. He did the simple things that seem to be missed by most people today. When I called him with a question or concern he called me back that day. When something needed to be adjusted he called me before hand to review my options. His communication through the process was great. Charlie understands customer service.
Chad & Alison Capp
My current wood deck was tired and need of repair or replacement. Pavers Plus showed me paver stone patio options and features within my budget. I went with a new semi-circular design with tiered steps. They were also able to provide a serpentine walkway to connect my existing fire pit hard scape. They did the full job by removing the old deck, thorough soil and base preparation of the new area and left the work site cleaned at the end of each workday. I loved the quality of the completed job, and now after the third full Michigan winter, the surface is still completely flat and looks like the day if was completed! I would never consider a wood deck again. I was very pleased with both quality and service of the Pavers Plus crew.